We know food sensitivities and allergies are serious and potentially life-threatening, and we know how hard it can be to shop with food allergens in mind. Here’s how we do our best to get you the information you need to keep yourself and your family safe.
What food allergens do we list? The FDA defines eight major food allergens: milk, eggs, fish (e.g. bass, flounder, cod), crustacean shellfish (e.g. crab, lobster, shrimp), tree nuts (e.g. almonds, walnuts, pecans, coconut), peanuts, wheat, and soybeans. All products on Good Eggs should have a full ingredient list available on the product page, with a “Contains:” statement directly below that calls out any allergens in the ingredients.
What if I’m allergic to something else? We know there are lots of other food sensitivities out there! We’ll always do our best to be sure that the ingredients listed on each product page are up to date, so you’ll be able to spot anything that doesn’t work for you and your family.
What if the ingredients are missing from the product page? Please reach out to our Customer Experience team; in most cases, we can get in touch with our producers and update the ingredients on the product page within a few days.
What if the ingredients listed on the item I receive don’t match the ingredients on the website? Many producers do change their ingredients from time to time. We do our best to update our product pages whenever that happens, but sometimes we miss a step. Please reach out to our Customer Experience team, so we can get those ingredients updated as fast as possible—and always refer to the ingredients on the package rather than on the website if there is a discrepancy.
Your ingredient list didn’t mention that this item was produced in a facility that also processes wheat, dairy, or other allergens. These co-packing facility disclaimers are becoming increasingly common, but often are added only to packaging and not shared with us when we’re adding ingredients to product pages. Some facilities are guaranteed free of certain allergens; if that is not the case, cross-contamination is a possibility and we would recommend using caution for folks with severe food allergies.
Is Good Eggs an allergen-free facility? We carry many items that are produced in gluten-free, dairy-free, nut-free and other certified allergen-free establishments, but we are not a dairy-, gluten-, nut- or other allergen-free facility.