It's up to you! You can manage your product substitution preferences from Your Account page, under the Order Preferences section.
If you select to allow substitutes, we will do our best to find a substitute that we think you'll be pleased with. If there are no adequate substitutes in our inventory, we will reimburse you for any items we unfortunately are unable to send. In both cases--if we must substitute an item or are unable to deliver the original product that you ordered--we’ll send you an email on the day of your delivery to notify you of the changes.
Because of the Good Eggs model, sometimes we only know about items becoming unavailable on the day of your delivery. Some reasons for lack of same-day product availability include items not being up to our high quality standards on your delivery date, receiving a late delivery from a producer, etc.
Note: During the holiday season, regardless of your selection in order preferences, we will do our best to find an equal or better quality substitute.
Will Good Eggs substitute products in my order if something isn't available?
