If your order requires an attended delivery and we're not able to reach you, we will cancel the order on your behalf. If this happens, you will be refunded or given an account credit for the order, depending on your preference, and charged a service fee equal to 20% of the cost of your order.
Unable to receive your delivery
If for any reason you are unable to receive your order and it is past your order cutoff time, please contact us through this form and we'll be in touch as soon as possible.
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