We will be tracking CDC updates and news reports regarding COVID-19, and as things develop, we will reevaluate and keep you updated about any changes to our policies and procedures. Here’s what we’re doing now.
In Our Facilities
All employees who can work from home are doing so. We have been stringent in not allowing anyone with cold or flu-like symptoms to be at work, and if needed we are offering additional sick time so they are encouraged to stay home and fully recover. All surfaces in our breakroom are disinfected after every meal break.
We do temperature checks using no-contact digital readers for anyone entering our facilities.
The use of gloves and effective handwashing are already deeply established in our production kitchen and fulfillment center as part of safe food handling practices, but we still made it a priority to retrain everyone. We also provide employees with alcohol wipes, disinfectant, and hand sanitizer.
We have made physical distancing a standard practice in our facilities wherever possible. For any tasks where physical distancing is not possible, PPE (masks, gloves) and frequent handwashing are required, and we recommend that the closer proximity doesn't exceed 15 minutes.
Personal Protective Equipment (PPE)
We have masks and gloves available for employees. All employees are required to wear masks while working.
We have implemented no-contact deliveries on all deliveries starting Wednesday 3/11/2020, in which our drivers leave orders on front steps and do not enter your homes, even for attended orders. For attended orders, drivers will typically leave your order at your front door and should wait at least 6 feet away for you to receive the order.
Learn more about how we’re handling alcohol deliveries and ID checks. We ask that you wear a mask when interacting with your driver. Please understand that this is in an effort to continue to provide the important service of delivering needed goods to your homes while still protecting our staff through the social distancing recommended by the CDC.
Our drivers will take back packaging during regular deliveries, including boxes, ice packs and glass bottles that you've paid a deposit for. We'd recommend leaving your packaging outside in a visible place during your scheduled delivery.
If you have an excess of packaging to return, please note that your driver may not be able to take back all of your packaging during a single delivery. They will do their best to take back all that they can. Please hold on to any remaining packaging for return during a future delivery.
Learn more about returning and/or disposing of Good Eggs packaging.
We appreciate the outpour of support for our delivery drivers and many of you have asked about tipping options. We've always had a no-tip policy and don't have a feature set up for tips to be left. We are committed to creating good food jobs that don’t depend on tips and we are committed to paying our employees a living wage.
We meet daily to reinforce these practices and review any additional precautions based on new information that is available to us.