We're sorry to hear that there's an issue with your order or delivery. We always want to make things right. Text us at 415-966-4133 and one of our Customer Experience team members will get back to you as soon as we can.
While we aren't able to accept returns or exchanges after an order is delivered, we want you to be completely satisfied. If you’re not, please don't hesitate to let us know.
We can't provide refunds, credits, or adjust charges on orders if the issue isn't reported within 7 days from when the order was delivered.
You can find our detailed Returns, Refunds, and Credits Policy here.